Privacy Policy

Wolfware LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect from users of our services (the "Service"), how we use and share that information, and your rights regarding your personal data. By using Wolfware platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal and usage information necessary to provide and improve our Service. This includes:

• Personal Identifiers: When you create an account, we collect your first name, last name, email address, and phone number.
• Profile Data: If you choose to provide an avatar or profile picture, we will store that image.
• Payment Information: We utilize a third-party payment processor (currently Stripe) for handling payments. While we do not store your full credit card details on our servers, we may collect information such as your billing name and address, and Stripe may collect your payment card details (subject to Stripe's privacy policy).
• Usage Data: We collect analytics data about how you use Wolfware platform (e.g., features used, timestamps, and other usage logs) to help us improve the Service. This may include your IP address, browser type, device information, and operating system.
• Cookies and Tracking: Our website uses cookies and similar tracking technologies to remember your preferences and gather usage statistics. Cookies are small text files stored on your device that help us recognize you on future visits, maintain your login session, and understand aggregate usage of our platform.

How We Use Your Information

We use the collected information for the following purposes:

• Providing and Maintaining the Service: Your personal data allows us to create and secure your account, authenticate you when you log in, and operate the core functionality of Wolfware platform.
• Payment Processing: Information related to payments (such as your name, email, and billing details) is used to process subscription fees or license purchases via Stripe. We share the minimum necessary information with Stripe to securely process transactions.
• Communication: We use your contact information (email and/or phone number) to send you service-related announcements, such as subscription confirmations, invoices, important updates, security alerts, or support communications. We may also send promotional emails about new features or offers, but you can opt out of marketing communications at any time.
• Improvement and Analytics: Usage data and cookies help us understand how users interact with Wolfware platform. We analyze this data to troubleshoot issues, optimize performance, and develop new features. This data is generally aggregated and does not directly identify individual users.
• Legal Compliance and Protection: We may use or disclose your information to comply with legal obligations, enforce our Terms of Service, respond to legal claims or government requests, or protect the rights, property, or safety of Wolfware LLC, our users, or the public.

Cookies and Analytics

Wolfware platform use cookies and third-party analytics tools to enhance user experience:

• Essential Cookies: Some cookies are necessary for our website to function (e.g., to keep you logged in or remember your preferences). You cannot opt out of these as they are needed for core service functionality.
• Analytics Cookies: We use analytics services (such as Google Analytics or similar tools) that set cookies to collect information about your usage of Wolfware platform. This helps us understand traffic patterns and improve our Service. These analytics data include information like pages visited, time spent, and actions taken on the site.
• Cookie Choices: You can instruct your browser to refuse non-essential cookies or alert you when cookies are being used. However, disabling or blocking certain cookies may affect some features of the Service (for example, you might not stay logged in or some functionality may be limited).
• Do-Not-Track Signals: Our Service does not currently respond to Do-Not-Track (DNT) signals. You can manage tracking preferences through your browser settings and other tools.

Third-Party Services

We employ certain third-party companies and service providers to facilitate our Service, perform service-related functions, or assist us in analyzing how our Service is used. These third parties have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. Key third-party services we use include:

• Payment Processor: We use Stripe to process subscription and license payments. Stripe will handle your payment information in accordance with their own security standards and privacy policy. We do not store your sensitive payment details on our systems.
• Analytics Providers: We may use providers like Google Analytics to collect usage data and generate reports on website traffic and interactions. These providers may set their own cookies to track user interactions.
• Hosting and Infrastructure: Our servers or cloud service providers store and process your data to run the Wolfware platform. We choose reputable providers with strong security practices.
• Future Services: As Wolfware LLC grows, we may integrate additional third-party services (e.g., customer support software, email delivery services). We will update this Privacy Policy to reflect any significant changes in our data practices and ensure any new providers are bound to protect your information.

We do not sell your personal information to third parties. We may share information with third parties only in the ways described in this policy (for example, with service providers as noted, or if required by law).

Data Retention and Account Deletion

We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you decide to delete your Wolfware account, you can do so through your account settings or by contacting our support team. When you delete your account:

• All personal data associated with your account (profile information, contact details, and any stored content) will be permanently removed from our active databases.
• We will also instruct our service providers to delete your data from their systems, where feasible.
• Some residual information (e.g., in server logs or encrypted backups) may remain in our archives for a short period, but we will securely erase or anonymize such data during our regular data cleanup cycles.
• Please note that we may retain certain information if necessary for legal compliance or legitimate business purposes. For example, we might keep records of financial transactions for tax and accounting regulations, or information needed to enforce our agreements or resolve disputes. We will only retain what is strictly necessary and for the minimum duration required.

Once your data is deleted, it cannot be recovered. If you plan to return to Wolfware platform in the future, you would need to create a new account and re-enter your information.

Data Security

We take the security of your personal information seriously. Wolfware LLC implements a variety of technical and organizational measures to protect your data, including:

• Encryption: We use industry-standard encryption (HTTPS/TLS) to protect data transmitted between your browser/app and our servers. Sensitive data stored on our servers (such as passwords) is encrypted or hashed.
• Access Controls: Personal data is accessible only to authorized personnel who need it to perform their duties (for example, support or engineering teams), and those individuals are bound by confidentiality obligations. We limit access to your data on a need-to-know basis.
• Monitoring and Testing: We regularly monitor our systems for possible vulnerabilities and attacks, and we periodically review and update our security practices. This includes using firewalls, intrusion detection systems, and performing security testing on our software.
• Secure Payments: For payment processing via Stripe, we rely on Stripe's secure, PCI-compliant systems to handle credit card data. Wolfware platform itself does not store your credit card numbers, reducing the risk of sensitive financial data exposure.

Despite our efforts, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal data, we will notify you and any relevant regulatory authorities as required by law.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to compliance with applicable data protection laws, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and we extend core principles of privacy and control to all users where feasible.

For EU/EEA Users (GDPR): If you are located in the European Union, United Kingdom, or a jurisdiction with similar data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we have on file.
• Right to Erasure: You can request that we delete your personal data (the "right to be forgotten"), subject to certain exceptions (for example, we might need to retain some data to comply with a legal obligation).
• Right to Restrict Processing: You can ask us to restrict processing of your data in certain circumstances (for example, if you contest the accuracy of the data or object to our processing).
• Right to Data Portability: You can request to receive your personal data in a commonly used, machine-readable format, and have the right to transmit that data to another controller.
• Right to Object: You may object to the processing of your personal data for specific purposes, such as direct marketing or when we process data based on legitimate interests.
• Right to Withdraw Consent: If we rely on your consent to process certain data (e.g., for marketing emails), you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing we conducted prior to your withdrawal.

To exercise any of these rights, please contact us using the contact information in the "Contact Us" section below. We may need to verify your identity before fulfilling your request. We will respond to your request within the timeframe required by law (generally within 30 days).

For California Residents (CCPA): If you are a California resident, you have specific privacy rights under the CCPA:

• Right to Know: You can request that we disclose what personal information we collect, use, disclose, and sell (note: Wolfware LLC does not sell personal information). You may request the specific pieces of personal information we have about you, as well as the categories of sources, purposes for collecting the information, and third parties with whom we share it.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions (such as if the information is required to complete a transaction or comply with a legal obligation).
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. As noted, Wolfware LLC does not sell personal data, so this right is provided here for completeness but is not applicable since we do not engage in selling user data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we won't deny you services, charge you a different price, or provide a different level of service simply because you exercised your privacy rights.

If you wish to exercise any of your CCPA rights, please contact us. We will verify your request by confirming information associated with your account (such as your email address). If you use an authorized agent to submit a request, we will require proof of the agent's authorization and may still ask you to verify your identity directly.

Global Privacy Choices: Regardless of where you live, you can always:

• Opt out of receiving promotional emails from us by using the unsubscribe link in the email or contacting support.
• Access and update certain profile information by logging into your Wolfware account.
• Delete your account (as described in the Account Deletion section above) if you no longer want us to have your information.

International Data Transfers

Wolfware LLC is based in the United States, and our servers may be located in the U.S. or in other countries. If you access the Service from outside the United States, be aware that your information may be transferred to, stored, and processed in a country different from your own. We will take appropriate safeguards to ensure that your personal data remains protected according to this Privacy Policy and applicable law. This may include using standard contractual clauses approved by the EU, or other lawful mechanisms for data transfer, when transferring data from the EU/EEA to the U.S. or other jurisdictions.

By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it, as described in this policy.

Children's Privacy

Wolfware platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13 (or under the applicable age of consent in certain jurisdictions), we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us so we can investigate and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. If changes are significant, we will also provide a more prominent notice — for example, by emailing you (if we have your email address) or by displaying a notice on our website or within the application.

We encourage you to review this Privacy Policy periodically for any updates. Your continued use of Wolfware platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms.