Privacy Policy

Wolfware LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect from visitors to our websites and users of our products (the "Service"), how we use and share that information, and your rights regarding your personal data. It applies to our websites, including wolfware.dev (our Dev Tools Division) and business.wolfware.dev (our Business Division) and any other Wolfware website that links to this policy, to our newsletters, and to the Wolfware products where Wolfware hosts them for you. When you run a Wolfware product on your own infrastructure (self-hosted), the data you process with it stays with you and is not covered by this policy. By using our websites or products, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect only the personal and usage information needed to run our websites, send our newsletters, and provide our products. This includes:

• Newsletter Subscriptions: When you subscribe to a newsletter on wolfware.dev or business.wolfware.dev, we collect only the email address you enter. The form sends it to MailerLite, which stores the subscription and sends the newsletter for us. Subscriptions use double opt-in: you receive a confirmation email and are only subscribed after you confirm. Each site keeps its own subscriber list, so subscribing on one site does not subscribe you to the other.
• Account Information: Our websites do not require an account. If a Wolfware product requires one (for example a hosted edition or a Pro license), we collect your name and email address when you create it.
• Payment Information: If you buy a Pro license or a hosted-edition subscription, payment is handled by our payment processor, Stripe. We do not store your full payment card details on our servers; we may collect information such as your billing name and address, and Stripe collects your payment card details subject to Stripe's privacy policy.
• Server and Network Logs: When you visit our websites, your browser sends technical data such as your IP address, browser type, operating system, the pages you request, and timestamps. Our hosting infrastructure, and Cloudflare, which sits in front of our websites, process this data to serve the pages and protect them against abuse, and it may be recorded in server logs.
• Cookies and Tracking: wolfware.dev sets one first-party cookie, wf_consent, and only after you make a choice in our cookie banner. It stores that choice for 12 months and holds nothing else. If you accept analytics cookies, we load Microsoft Clarity (anonymized session recordings and heatmaps); if you reject them, no analytics script runs. We do not use advertising cookies, and the site has no login session. You can change your cookie choice at any time on our Cookie Preferences page. business.wolfware.dev sets no cookies and loads no analytics. No MailerLite script runs on either site: the newsletter form only sends the address you type.
• External Data Source Connections: Certain Wolfware products (such as Golden Reports) allow you to connect external data sources (databases, APIs, or other third-party systems). When you connect an external data source in a hosted edition, we collect and process connection credentials (such as database host, username, and password) solely to establish the connection on your behalf. These credentials are encrypted at rest and in transit. We query your external data sources only when you explicitly request it (e.g., when generating a report). Query results may be temporarily cached to improve performance but are not permanently stored unless you configure the product to do so. We do not access, analyze, or use data from your external sources for any purpose other than providing the functionality you request.

How We Use Your Information

We use the collected information for the following purposes:

• Sending the Newsletter: We use the email address you subscribe with to send you the newsletter you signed up for: new blog posts, product updates, and company news. Every email carries an unsubscribe link, and you can unsubscribe at any time.
• Providing and Maintaining the Service: Where a product requires an account, your personal data allows us to create and secure your account, authenticate you when you log in, and operate the core functionality of the product.
• Payment Processing: Information related to payments (such as your name, email, and billing details) is used to process subscription fees or license purchases through Stripe. We share the minimum necessary information with Stripe to securely process transactions.
• Communication: Where you hold an account, we use your email address to send you service-related announcements, such as subscription confirmations, invoices, important updates, security alerts, or support communications. We may also send promotional emails about new features or offers, but you can opt out of marketing communications at any time.
• Service Improvement: With your consent, Clarity data helps us understand how visitors use wolfware.dev. We analyze this data to troubleshoot issues, optimize performance, and improve the site. This data is aggregated and anonymized and does not directly identify individual visitors.
• Legal Compliance and Protection: We may use or disclose your information to comply with legal obligations, enforce our Terms of Service, respond to legal claims or government requests, or protect the rights, property, or safety of Wolfware LLC, our users, or the public.

Third-Party Services

We employ certain third-party companies and service providers to facilitate our Service, perform service-related functions, or assist us in analyzing how our Service is used. These third parties have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. The third-party services we use are:

• Email Delivery: We use MailerLite to store newsletter subscriptions and send our newsletters, for both wolfware.dev and business.wolfware.dev. The email address you subscribe with is shared with MailerLite to deliver the newsletter to you.
• Hosting and Network: Our websites run on infrastructure we operate, placed behind Cloudflare, which routes and protects the traffic to them. Cloudflare processes the technical data in your requests (such as your IP address) to deliver the pages and defend against abuse. Where we host a product for you, that product's data is stored and processed on this infrastructure as well.
• Content Delivery: Our blog posts are managed in Sanity, a content management system. The text is rendered on our servers, and the images in posts are served to your browser from Sanity's content delivery network (cdn.sanity.io), which therefore receives your browser's requests for those images, including your IP address.
• Analytics and Session Recording: On wolfware.dev we use Microsoft Clarity to understand how visitors interact with the site through behavioral metrics, heatmaps, and session recordings. Clarity captures data such as mouse movements, clicks, scrolls, and page visits, combined with information about your device and browser. Sensitive form inputs (such as the email address in the newsletter form) are masked and are not recorded. Clarity is provided by Microsoft Corporation and processes data in accordance with Microsoft's privacy statement. We load Clarity only after you accept analytics cookies in our cookie banner, with advertising storage disabled, and you can withdraw consent at any time on our Cookie Preferences page. Clarity is not loaded on business.wolfware.dev.
• Payment Processor: If you buy a Pro license or a hosted-edition subscription, Stripe processes the payment and handles your payment information in accordance with its own security standards and privacy policy. We do not store your sensitive payment details on our systems.
• Future Services: As Wolfware LLC grows, we may integrate additional third-party services (e.g., customer support software). We will update this Privacy Policy to reflect any significant changes in our data practices and ensure any new providers are bound to protect your information.

We do not sell your personal information to third parties. We may share information with third parties only in the ways described in this policy (for example, with service providers as noted, or if required by law).

Data Retention and Account Deletion

We keep your newsletter subscription until you unsubscribe or ask us to remove it. Where a product requires an account, we retain your personal data for as long as your account is active or as needed to provide you with the product. If you decide to delete your account, you can do so through the account settings or by contacting our support team. When you delete your account:

• All personal data associated with your account (profile information, contact details, and any stored content) will be permanently removed from our active databases.
• We will also instruct our service providers to delete your data from their systems, where feasible.
• Some residual information (e.g., in server logs or encrypted backups) may remain in our archives for a short period, but we will securely erase or anonymize such data during our regular data cleanup cycles.
• Please note that we may retain certain information if necessary for legal compliance or legitimate business purposes. For example, we might keep records of financial transactions for tax and accounting regulations, or information needed to enforce our agreements or resolve disputes. We will only retain what is strictly necessary and for the minimum duration required.

Once your data is deleted, it cannot be recovered. If you plan to return to a Wolfware product in the future, you would need to create a new account and re-enter your information.

Data Security

We take the security of your personal information seriously. Wolfware LLC implements a variety of technical and organizational measures to protect your data, including:

• Encryption: We use industry-standard encryption (HTTPS/TLS) to protect data transmitted between your browser/app and our servers. Where a product stores sensitive data on our servers (such as passwords), it is encrypted or hashed.
• Access Controls: Personal data is accessible only to authorized personnel who need it to perform their duties (for example, support or engineering teams), and those individuals are bound by confidentiality obligations. We limit access to your data on a need-to-know basis.
• Monitoring and Testing: We regularly monitor our systems for possible vulnerabilities and attacks, and we periodically review and update our security practices. This includes using firewalls, intrusion detection systems, and performing security testing on our software.
• Secure Payments: For payment processing via Stripe, we rely on Stripe's secure, PCI-compliant systems to handle credit card data. Wolfware itself does not store your credit card numbers, reducing the risk of sensitive financial data exposure.

Despite our efforts, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal data, we will notify you and any relevant regulatory authorities as required by law.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to compliance with applicable data protection laws, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and we extend core principles of privacy and control to all users where feasible.

For EU/EEA Users (GDPR): If you are located in the European Union, United Kingdom, or a jurisdiction with similar data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we have on file.
• Right to Erasure: You can request that we delete your personal data (the "right to be forgotten"), subject to certain exceptions (for example, we might need to retain some data to comply with a legal obligation).
• Right to Restrict Processing: You can ask us to restrict processing of your data in certain circumstances (for example, if you contest the accuracy of the data or object to our processing).
• Right to Data Portability: You can request to receive your personal data in a commonly used, machine-readable format, and have the right to transmit that data to another controller.
• Right to Object: You may object to the processing of your personal data for specific purposes, such as direct marketing or when we process data based on legitimate interests.
• Right to Withdraw Consent: If we rely on your consent to process certain data (e.g., for the newsletter or for analytics cookies), you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing we conducted prior to your withdrawal.

To exercise any of these rights, please contact us using the contact information in the "Contact Us" section below. We may need to verify your identity before fulfilling your request. We will respond to your request within the timeframe required by law (generally within 30 days).

For California Residents (CCPA): If you are a California resident, you have specific privacy rights under the CCPA:

• Right to Know: You can request that we disclose what personal information we collect, use, disclose, and sell (note: Wolfware LLC does not sell personal information). You may request the specific pieces of personal information we have about you, as well as the categories of sources, purposes for collecting the information, and third parties with whom we share it.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions (such as if the information is required to complete a transaction or comply with a legal obligation).
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. As noted, Wolfware LLC does not sell personal data, so this right is provided here for completeness but is not applicable since we do not engage in selling user data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we won't deny you services, charge you a different price, or provide a different level of service simply because you exercised your privacy rights.

If you wish to exercise any of your CCPA rights, please contact us. We will verify your request by confirming information associated with your subscription or account (such as your email address). If you use an authorized agent to submit a request, we will require proof of the agent's authorization and may still ask you to verify your identity directly.

Global Privacy Choices: Regardless of where you live, you can always:

• Unsubscribe from our newsletter or other promotional emails by using the unsubscribe link in the email or contacting us.
• Turn analytics cookies on or off on our Cookie Preferences page.
• Access and update certain profile information by logging into your account, where a product gives you one.
• Delete your account (as described in the Account Deletion section above) if you no longer want us to have your information.

International Data Transfers

Wolfware LLC is based in the United States, and our servers may be located in the U.S. or in other countries. If you access the Service from outside the United States, be aware that your information may be transferred to, stored, and processed in a country different from your own. We will take appropriate safeguards to ensure that your personal data remains protected according to this Privacy Policy and applicable law. This may include using standard contractual clauses approved by the EU, or other lawful mechanisms for data transfer, when transferring data from the EU/EEA to the U.S. or other jurisdictions.

By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it, as described in this policy.

Children's Privacy

Our websites and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13 (or under the applicable age of consent in certain jurisdictions), we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us so we can investigate and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. If changes are significant, we will also provide a more prominent notice, for example, by emailing you (if we have your email address) or by displaying a notice on our websites or within the product.

We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our websites or products after any changes to this Privacy Policy constitutes your acceptance of the updated terms.